Resource Listing
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9-1-1 Emergency Line
Call 9-1-1 in emergency situations that are life threatening or when crimes are in progress.
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9-8-8 Suicide Crisis Helpline
If you or someone you know is dealing with thoughts of suicide, 9-8-8 will help you cope by listening without judgement and providing resources.
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Accessibility Hub
Information about accessibility services at McMaster University for students, staff and faculty.
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Alcohol, Drug & Gambling Services (ADGS)
Provides information, counselling and programs for individuals, families and friends.
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Alternatives for Youth
Provides community-based substance use and addiction treatment for youth ages 12-25.
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Assaulted Women’s Helpline
Provides crisis counselling, safety planning, emotional support, information and referrals.
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Barrett Centre for Crisis Support
Provides a safe environment in the community for individuals who are experiencing a mental health and/or substance use crisis and who do not require a hospital stay.
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Be Safe App
Let Be Safe help you to create a safety plan, find local resources for support and learn how to be safe in a mental health or substance use crisis.
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Black Student Success Centre
Supports the academic, personal and professional success and overall well-being of Black students at McMaster.
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Black Youth Helpline
Nationwide multicultural helpline and services for children, youth, families, school boards and other youth serving organizations.
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BounceBack
Helps adults and youth 15+ manage low mood, depression, anxiety, stress or worry.
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CAMH – Problem Gambling and Technology Use Treatment Services
Primarily group-based treatment program for individuals and their families, specific to gambling or technology use.
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Campus Safety Services
In case of an emergency on campus, dial 88 on any university phone or call 905-522-4135.
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Centre for Mindfulness Studies
Offers grant-funded free mental health support services, mindfulness programs and a bursary program for those that require mental health support.
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COAST
If you or someone you know is experiencing a mental health crisis in Hamilton, please call COAST: 905-972-8338
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ConnexOntario
Provides 24/7 access to information for mental health and addictions services.
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Contacts for Crisis Support (McMaster Staff)
Directory for all crisis resources when noticing a McMaster community member is at risk.
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Conversation (Dialogue)
Service for graduate students to receive counselling and psychotherapy funded by the Graduate Students Association.
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De dwa da dehs nye>s
Provides a blend of Western and Indigenous information on traditional medicine, healing practices and information.
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Distress Centre Halton
Mental health resource located in the Halton region for people who are in a crisis or experiencing loneliness and emotional stress.
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Distress Centre Niagara
24/7 Niagara distress line provides emotional support, as well as suicide and crisis prevention and intervention.
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Emergency Financial Support
Limited funds for McMaster students who have no money for food, rent or utilities, as well as negative circumstances outside of their control that impact their basic living needs.
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Emergency Phones Map
Emergency phones are located throughout campus. Pick up a phone and it will directly dial Campus Safety Services.
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Employee and Family Assistance Program (EFAP)
Individuals can contact Telus Health 24/7 through their website, app or by phone toll-free to book appointments or access any EFAP service.
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Employee Health and Safety
Learn about mental health resources and employee health and safety accommodations at McMaster University.
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Employee Health and Well-being
Resource to help McMaster employees maximize their relationship between health and work.
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Equity and Inclusion Office
Provides programs and services to the McMaster community that promote and support equity, diversity, inclusion and accessibility.
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Faculty of Health Sciences: Professionalism in Clinically Based Education
Focuses on issues of professionalism in an objective and confidential manner. Also provides a listening ear, advice and plans for advocacy.
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Gender Health & Caregiver Friendly Workplaces
Provides resources for employers, employees and researchers to create caregiver-friendly workplaces.
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Good2Talk
Provides free, confidential mental health services for post-secondary students in Ontario and Nova Scotia.
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Headspace
Discover guided meditations and programs that help you stress less and learn to handle new challenges with ease. Costs $7.50 a month.
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Healing in Colour
Therapy and resources for Black, Indigenous and People of Colour to heal and feel validated.
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Indigenous Health Learning Lodge (IHLL)
Works alongside the Faculty of Health Sciences to create a learning environment that is culturally safe with all aspects of Indigenous health and well-being.
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Indigenous Student Services
Provides support, resources and opportunities for all Indigenous students at McMaster.
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Interval House Emergency Shelter
Provides emergency shelter, safety planning and support services for women with or without children that have experienced abuse or violence.
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Kids Help Phone
Canada’s only 24/7 e-mental health service offering free, multilingual and confidential support to help all young people Feel Out Loud.
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Mac’s Money Centre
A resource available to all students to help you take control of your financial decision-making and wellness.
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Martha House
40-bed emergency shelter for individuals and their children who are homeless and fleeing violence and abuse.
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McMaster Chaplaincy Centre
Offers spiritual guidance from three Christian Orientations: Ecumenical, Christian Reformed and Catholic.
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McMaster Community Fridge
24/7 accessible outdoor fridge, freezer and pantry complex located behind Mills library, facing the parking lot.
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MSU Emergency First Response Team (EFRT)
30 student volunteers who provide emergency medical services to the McMaster campus.
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MSU Maccess
A peer support, advocacy and community centre for students who experience disability, chronic illness, mental health concerns or inaccessibility.
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MSU Pride Community Centre (PCC)
Student-run service that offers educational programming, access to resources and peer support to 2SLGBTQIA+ students.
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MSU Student Health Education Centre (SHEC)
Peer-run service that provides free health supplies, peer support, referrals and educational materials through events and campaigns.
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MSU Women & Gender Equity Network (WGEN)
Peer support service that caters to women, trans, non-binary and gender non-conforming folk, and all survivors of sexual and gender-based violence from all gender identities.
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Native Women’s Centre
Provides safe, emergency shelter for all women who are experiencing crisis in their lives due to family violence, homelessness or conflict with the law.
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Neighbour to Neighbour
Provides community kitchen programs, utility subsidy programs, financial counselling and emergency food access.
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Niwasa
Provides programs and services to Indigenous people in Hamilton, Brantford and surrounding areas.
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Ontario Coalition of Rape Crisis Centres
Directs you to sexual assault centres across Ontario offering counselling, information and support services to survivors of sexual violence.
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Ontario Network of Sexual Assault/Domestic Violence Treatment Centres
Lists treatment centres across Ontario providing comprehensive, trauma-specific care and treatment to victims/survivors of sexual and domestic violence.
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Ontario Victim Services
Provides support to people experiencing violence through a directory of crisis lines, legal aid, emergency shelters and more.
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Paro
24/7 helpline available to post-graduate medical residents, family members and friends, as well as medical students.
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Post Graduate Medical Education – Resident Affairs Office
Provides confidential support for all residents and assists students as they manage issues with or within their program, hospital, university or home.
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Progess Place Warm Line
Confidential and anonymous helpline for those in need of emotional support: +1-416-960-9276
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Rainbow Health Ontario Service Provider Directory
Directory designed to help you find health and social service providers committed to providing appropriate care to 2SLGBTQIA+ people in Ontario.
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SACHA
Feminist, not-for-profit service dedicated to helping survivors of sexual violence in the Hamilton area.
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Safety App
Notifies you of safety alerts, including campus closures and emergency instructions, directly to your phone.
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Sexual Violence and Domestic Violence Care Centre
Offers support to individuals who have experienced sexual violence.
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Sexual Violence Prevention and Response Office (SVPRO)
Provides resources and support to individuals who have experienced or witnessed sexual violence in the McMaster community.
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Speqtrum Hamilton
Youth-focused skill-sharing and community building program for 2SLGBTQIA+ people in Hamilton, Ontario.
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Spiritual Care and Learning Centre (SCLC)
A multicultural network of community leaders and groups working in collaboration to provide spiritual care services to McMaster students.
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St. Joseph’s Healthcare Youth Wellness Centre
Service for young people aged 17-25 to receive expert mental health and substance use care.
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St. Matthew’s House
Housing focused outreach program working with individuals experiencing homelessness in Hamilton.
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Student Accessibility Services (SAS)
Provides academic accommodation assistance and related supports to students with disabilities at McMaster.
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Student Assistance Plan (Undergraduate Students)
24/7 counselling for mental health, nutrition, life skills, legal affairs and more.
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Student Care (formerly: Empower Me)
Directs graduate students to learn what's covered under their benefits plan.
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Student Case Management
Provides support to students throughout their time at McMaster University with resources to manage issues as well as crisis prevention and intervention for students.
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Student Success Centre
Provides a wide range of services and programs to help all students succeed.
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Student Wellness Centre (SWC)
Provides a range of counselling options, medical services and wellness programs to McMaster students.
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Talk4Healing
Phone support, e-chat, and resources for Indigenous women experiencing emotional distress and violence.
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The Family Centre
Housing focused shelter for families experiencing homelessness in the Hamilton area.
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WEBSITE
Trans Lifeline
Hotline and microgrants non-profit organization that offers trans people emotional and financial support.
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WEBSITE
WeSpeak Student
Provides health plans for full-time undergraduate students. Services include counselling and more.
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WEBSITE
Willow’s Place
Low barrier space for all women, trans and non-binary people offering support to those experiencing homelessness, precarious housing and social isolation.
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WEBSITE
Youthspace
Confidential, anonymous and free online crisis and emotional support chat service for youth under 30 across Canada.