SACHA is a feminist, non-profit, community-based organization that provides supports to people who have experienced sexualized violence at any point in their lives.
Call: 905-525-4162
Medical & Safety
9-1-1 Learn More About 9-1-1
Call 9-1-1 in emergency situations such as life threatening situations or crimes that are in progress. This line directs you to police, fire or ambulance services.
Campus Safety Services Visit Safety Services Website
McMaster Safety Constables are sworn Peace Officers – appointed under the authority of the Ontario Police Services Act.
Call: 905-522-4135
Emergency Phones Map View Campus Map
Emergency phones are located throughout the campus. Pick up the phone and it will directly dial Campus Safety Services
Emergency First Response Team (EFRT) Visit EFRT Website
The McMaster Students Union’s EFRT is a group of 30 student volunteers who provide emergency medical services to the McMaster Campus, with an average response time of 2-3 minutes.
Call: 905-522-4135 or dial 88 on any McMaster phone.
McMaster Sexual Violence Prevention and Response Office Visit SVPRO Website
SVPRO is available to all members of the McMaster community, including undergraduate, graduate, and continuing education students, staff, faculty, medical residents, volunteers, visitors and visiting professors, and institutional administrators and officials representing McMaster University.
McMaster University Medical Centre Learn About the Medical Centre
Medical Centre located at 1200 Main St W, Hamilton, ON L8N 3Z5.
Ontario Coalition of Rape Crisis Centres (OCRCC) Find a Centre Near You
OCRCC is a network of sexual assault centres across Ontario.
Responding to Students in Distress or Difficulty (RSDD) View Toolkit
The Responding to Students in Distress or Difficulty (RSDD) protocol was developed to guide student-facing staff and faculty on how to recognize and reach out to students in distress or difficulty and connect students with appropriate resources and support.
Sexual Assault and Domestic Violence Care Centre Learn More About the Centre
The Sexual Assault/Domestic Violence (SA/DV) Care Centre provides compassionate, confidential health care for children, adolescents, women, transgender persons, and men who have experienced sexual assault and/or domestic violence.
Call: 905-521-2100 ext: 73557
Student Wellness Centre (SWC) Visit SWC Website
The SWC at McMaster University provides counselling, medical care, and health promotion services. Urgent counselling appointments are available at the SWC when students indicate they need immediate support.
To book an appointment, call: 905-525-9140 ext. 27700
Mental Health Hotlines & Virtual Counselling
Information Box Group
9-8-8 Suicide Crisis Helpline Visit 9-8-8 Website
If you or someone you know is dealing with thoughts of suicide, 9-8-8 will help you cope by listening without judgment and providing you with the right resources.
Befrienders Visit Befrienders Website
Befrienders Worldwide provides confidential support to people in emotional crisis or distress, or those close to them.
Call: 1-603-357-5505
Barrett Centre for Crisis Support Learn More About the Centre
Confidential and free services are available 24 hours a day, 365 days a year.
24-Hour Crisis Line: 905-529-7878
COAST Visit COAST Website
If you or someone you know is experiencing a Mental Health Crisis in Hamilton, please call COAST.
24-Hour Crisis Line: 905-972-8338
ConnexOntario Visit ConnexOntario Website
ConnexOntario provides service information for people experiencing problems with gambling, drugs, alcohol, or mental health.
Call: 1-866-531-2600
Distress Centre Halton Visit Distress Centre Halton Website
Call one of their toll-free numbers any time you need to talk. Distress Centre Halton is available 24/7, 365 days a year.
Distress Centre Niagara Visit Distress Centre Niagara Website
Distress Centre Niagara serves the community with 24/7 crisis and distress services.
Good2Talk Visit Good2Talk Website
Good2Talk offers free, confidential support to post-secondary students in Ontario 24/7.
Call: 1-866-925-5454
Here 24/7 Visit Here 24/7 Website
Here 24/7 is your front door to the addictions, mental health, and crisis services provided by 11 agencies across Waterloo Wellington.
Call: 1-844-437-3247
Multilingual Distress Lines Find Distress Lines
Apart from their English line which is available 24/7, services are offered in Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu.
Ontario's Victim Support Line Learn More About the Support Line
Talk to an information and referral counsellor or get more information by calling the 24/7 Victim Support Line.
Call: 1-888-579-2888.
PARO Visit PARO Website
The PARO 24-Hour Helpline is available to residents, their partners and family members, as well as medical students.
Call: 1-866-HELP-DOC (1-866-435-7362).
Student Assistance Plan (Undergraduate Students) Learn More About the Plan
Offers 24/7 on-demand counseling and professional consultation in various areas such as mental health, nutrition, academic success, life skills, and legal affairs through multi-lingual calls, online chats, or texts.
Student Care (Graduate Students) Visit Student Care Website
Student Care, formerly Empower Me, offers a confidential 24/7 support service, with international students having access to phone support from 22 countries outside of Canada at all times.
Food & Housing
Information Box Group
Emergency Financial Support Learn About Financial Support
The university has a limited amount of funding available to students who are unexpectedly faced with a short-term financial emergency that impacts their basic needs.
Good Shepherd Visit Good Shepherd Website
Good Shepherd services include emergency food and clothing; daily hot meals; emergency shelters for all individuals and families; transitional housing and education for homeless and street-involved youth and supportive housing programs.
Mac Food Collective Centre (FCC) Visit FCC Website
The Food Collective Centre is McMaster’s on-campus food bank and food security resource.
McMaster Community Fridge Learn More About the Fridge
The McMaster Community Fridge is a 24/7 accessible outdoor fridge, freezer, and pantry complex located behind Mills library, facing the parking lot.
Neighbour to Neighbour (N2N) Visit N2N Website
Neighbour to Neighbour works to improve the quality of life in our community by offering access to tutoring programs for children, community kitchen programs, utility subsidy programs, family counselling, emergency food access and a host of other interventions.
St. Matthew's House Visit St. Matthew's House Website
Housing focused street outreach workers work with individuals who are experiencing homelessness and face barriers to engaging with services within the community.
The Family Centre Learn More About the Centre
The Family Centre is a housing focused shelter for families experiencing homelessness in the Hamilton area. All of our services and supports are focused on helping families secure housing in a timely manner.
Willow's Place: A Hub for Women Learn More About Willow's Place
Willow’s Place is a low-barrier space for all women, trans-, and non-binary people at 196 Wentworth Street North. This space that offers centralized support is unique and vital to our community, filling a gap in services for marginalized women experiencing homelessness, precarious housing, and social isolation.
Identity-Specific
Information Box Group
Assaulted Women's Helpline Visit Assaulted Women's Helpline Website
For over 35 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse.
Call: 416-863-051
Black Youth Helpline Visit Black Youth Helpline Website
Anyone can initiate requests for support! Simply contact the Black Youth Helpline by phone, email or visit the ‘Contact page’ on their website.
Call: 416-285-9944
Hope For Wellness Canada Visit Hope for Wellness Website
Hope for Wellness Helpline is available 24/7 to all Indigenous people across Canada. Whether you prefer to talk to someone on the phone or online, Hope for Wellness is here to support you anytime.
Call: 1-855-242-3310
Talk 4 Healing Learn About Talk 4 Healing
Beendigen’s Talk 4 Healing Helpline offers help, support, and resources 24/7 through talk, text, and chat.
Call: 1-855-554-HEAL
Trans Lifeline Visit Trans Lifeline Website
Trans Lifeline provides trans peer support for their community that’s been divested from police. Trans Lifeline is organized by and for trans people.
Call: 877-330-6366