Location: 21 Hunter St. East, 3rd Floor, Hamilton ON.

Phone: 905-546-3606

The Men’s Addiction Service Hamilton (MASH) is a safe place that welcomes men who are struggling with substance use problems.

Location: 595 Main Street East. Hamilton, Ontario, L8M 1J4

Phone: (24/7 Access) 905 527-9264
Administrative: 905 522-1155 ext. 35219 / 35220

Womankind Addiction Service provides a range of gender responsive programming and supports to women seeking change with their substance use. A 26 bed facility located in west Hamilton, Womankind offers a safe, inclusive and caring place where all women and woman identified individuals are welcomed and assisted by our specially trained team to assess and define next steps regarding their substance use and recovery with a whole person approach.

Location: 431 Whitney Ave, Hamilton ON

Phone: (24 hours a day, 7 days a week) (905) 545-9100.

serves all youth and specifically responds to the need for a Black youth specific service – offers multicultural youth helpline & services.

Phone – 1-833-294-8650

Aboriginal Health Centre provides programming in 7 areas. Health Care (Doctors, nurse practitioners, and other health care professionals), Health Promotion, Our Health Counts, Advocacy Services, Children’s Programs, Mental Health Programming and Traditional Healing to the Indigenous community of Hamilton, Brantford & Niagara.

Hamilton 905-544-4320

Brantford 519-752-4340

Niagara 1-877-402-4121

A directory of BIPOC therapists who are committed to supporting BIPOC in all our intersections. By helping to connect the community in this way, we aim to revitalize a legacy of healing, liberation work and resiliency practices that have been lost/taken.

Offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.

Call – 1-855-242-3310

The Native Women’s Centre provides safe, emergency shelter for all women regardless of age, ancestry, culture, place of origin or sexual orientation with or without children who are experiencing crisis in their lives due to family violence, homelessness, or conflict with the law. 24 hours per day, 7 days per week including all meals, emergency clothing and personal need items for all residents.

Phone- 1-888-308-6559

Indigenous women can get help, support and resources seven days a week, 24 hours a day, with services in 14 languages

Phone-1-855-554-4325

The Food Collective Centre is McMaster’s on-campus food bank and food security resource. We are a service run by students dedicated to ensuring that food is always accessible to support food insecure individuals. Our goals also include cultivating stronger food systems in the McMaster and surrounding community, and advocating for systems to better accommodate and support students.

Phone- (905)525-9140 ext. 23139

• Emergency Financial Support is a resource for students in a state of financial emergency such as:
  • No money for food or rent
  • Pending eviction from your place of residence
  • Negative circumstances outside of your control

Barrett Centre for Crisis Support provides a safe environment in the community and responds to the needs of individuals, 16 years of age or older, who experience a mental health crisis and do not require a hospital stay. Counselling, short-term crisis bed stay and group treatment available.

Confidential and free services 24 hours a day, 365 days a year.

Phone- (905)529-7878

Toll free- 1(844)777-3571

The Flamborough Women’s Resource Centre offers individual counselling, employment counselling and transitional housing support.

Location: 17 Main St. South, P. O. Box 1499, Waterdown, ON L0R 2H0

Phone (289)895-8580

Interval House provides emergency shelter for women and their children. Emergency transportation may be provided at no cost. The shelter is located at 630 Sanatorium Rd. in Hamilton off of Garth and Mohawk.

24-hour Crisis Line: (905) 387-8881 (accepts collect calls)

Martha House is a secure and accessible, 40-bed emergency shelter for women and their children who are homeless and fleeing violence and abuse.

Location: 25 Ray St. North. Hamilton, ON
24-Hour Crisis Line:905-523-6277

Hamilton Food Share is an emergency food bank hub that supplies healthy food to 12 food banks and hot meal programs across Hamilton.

a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.

designed to help you find health and social service providers who have expressed a commitment to providing competent and welcoming care to LGBT2SQ people in Ontario.

This site is intended for members of Hamilton’s LGBTQ+ community, families and friends. It showcases important resources for community support with information about faith, health, law, and parenting for queer youth and families.

offers confidential and non-judgemental & informed LGBTTQQSI peer support through text, chat and email services. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM

TEXT – 647-694-4275

EMAIL – askus@youthline.ca

Alternative Phone: (905) 522-4135
Any University Phone: Dial 88
Inside Every Elevator on Campus: Direct Line

Emergency phones are located throughout the campus. Pick up the phone and it will directly dial campus security.

Located in the McMaster University Student Centre room 103, to the right of Compass. Only available on main campus.

The Student Wellness Centre is the place on campus for students to address their  wellness needs. We provide a range of counselling options, medical services and wellness programs so that students can get the most out of your McMaster experience, academically and personally!

Phone: (905)525-9140 x27700

SACHA supports survivors of sexual assault while working to end violence in our community. Programs include 24/7 support line, counselling, outreach and education.

Location: 75 MacNab St. South, 3rd Floor
Hamilton, Ontario, L8P 3C1

Phone: (24hr Support Line): 905-525-4162

If you’re experiencing an illness or injury that isn’t an emergency but can’t wait for an appointment with a family doctor, an urgent care centre is a good option for you.

Hamilton Location: 690 Main St W. Hamilton, ON L8S 1A4

Hours: 9:00am-9:00pm, 7 days a week
Parking rates are a flat $8.00

Phone: 905-521-2100

If you’re experiencing an illness or injury that isn’t an emergency but can’t wait for an appointment with a family doctor, an urgent care centre is a good option for you.

Hamilton Location: 2757 King St E. Hamilton, ON L8G 5E4

Hours: 8:00am-10:00pm, 7 days a week
Parking rates are a flat $8.00

Phone: (289)895-8580

The Student Wellness Centre is the place on campus for students to address their wellness needs. We provide a range of counselling options, medical services and wellness programs so that students can get the most out of your McMaster experience, academically and personally!

Phone:(905) 525-9140 Ext. 27700

Barrett Centre for Crisis Support provides a safe environment in the community and responds to the needs of individuals, 16 years of age or older, who experience a mental health crisis and do not require a hospital stay. Counselling, short-term crisis bed stay and group treatment available.

Confidential and free services 24 hours a day, 365 days a year.

Location: 128 Emerald St S #126, Hamilton, ON L8N 2V5

Phone: (Toll Free) 1.844.777.3571

St. Joseph’s Healthcare Hamilton (SJHH) is the regional leader in the provision of psychiatric care and research, innovating programs to help radically reduce the disability and stigma associated with mental illness and addiction. Specifically, St. Joseph’s is a leader in the areas of early intervention, outreach services, rehabilitation, recovery and integration into the community.

Location:  50 Charlton Avenue East, Hamilton, ON.

Phone: 905-522-1155

The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof.

Location: 80 Waterloo Ave, Guelph, ON N1H 0A1

Phone: 1-844-CMHA-WW3

COAST (Crisis Outreach and Support Team) answers the crisis line 24-7.  We try to pick up every call, but occasionally all our lines are busy.  Please leave a brief message and we will call you back, usually within 10 minutes.

Phone: (905)972-8338

Provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling – 24/7 confidential and free

Download the free app – ConnexGO – with links to resources, chat, and crisis lines

Phone: 1-866-531-2600

Distress Centre Halton provides telephone and online support to people in our community to better cope with crisis, loneliness, and emotional stress.  Having the support of a friendly person who cares about your feelings and what you’re going through can make all the difference.

Oakville: 905-849-4541

Burlington: 905-681-1488

North Halton: 905-877-1211

Online : Text & Chat 

Outbound:  TeleCheck (we call you for a 10 minute check-in)

We provide support to individuals in distress or crisis and education to the Niagara community which assists people to take ownership of personal choices and manage their lives in a healthy manner.

St. Catharines, Niagara Falls And Area: 905-688-3711

Port Colborne, Wainfleet and Area: 905-734-1212

Fort Erie and Area: 905-382-0689

Grimsby, West Lincoln: 905-563-6674

24 hour counselling service funded by the GSA insurance plan.

Phone: 1 (833) 628-5589 (toll-free)

Free, confidential post-secondary student helpline open 24/7 that provides professional counselling and information and referrals for mental health, addictions and well-being.

Ontario Phone: 1-866-925-5454

Ontario Text: GOOD2TALKON to 686868

Nova Scotia Phone: 1-833-292-3698

Nova Scotia Text: GOOD2TALKNS to 686868

McMaster University is proud to offer the extended benefit of an Employee and Family Assistance Program (EFAP) with our partner, Telus Health.

Individuals can contact Telus Health through their website, app or by phone toll-free, 24 hours a day, 7 days a week to book appointments, or access any EFAP service.

• Toll Free: 1.833.366.4544
• Visit: Telus Health Virtual Platform
• Download: LifeWorks Mobile App

The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.

Phone and chat counselling is available in English and French. On request, phone counselling is also available in:

• Cree
• Ojibway
• Inuktitut

Phone: 1-855-242-3310         

24 hour counselling service funded by the MSU insurance plan.

Phone: +1 888-985-1552

Supports and informs about sexual, intimate partnership or family violence including rape. Can meet in person and be of assistance in connecting with further resources.

Location: Room 104 University Hall. 1280 Main Street West. Hamilton, Ontario L8S 4K1

Phone- (905)525-9140 ext. 20909

The MSU Women & Gender Equity Network (WGEN) is a peer support driven service that caters to women, trans folk, people who identify outside the gender binary, gender non-conforming folk and all survivors of sexual and gender-based violence from all gender identities.

Phone: (905)525-9140 x22003

The Flamborough Women’s Resource Centre offers individual counselling, employment counselling and transitional housing support.

Location: 17 Main St. South, P. O. Box 1499, Waterdown, ON L0R 2H0

Phone: (905)387-8881

Interval House provides emergency shelter for women and their children. Emergency transportation may be provided at no cost. The shelter is located at 630 Sanatorium Rd. in Hamilton off of Garth and Mohawk.

24-hour Crisis Line: (905)387-8881 (accepts collect calls)

Martha House is a secure and accessible, 40-bed emergency shelter for women and their children who are homeless and fleeing violence and abuse.

Location: 25 Ray St. North. Hamilton, ON

24-Hour Crisis Line: (905)523-6277

The Native Women’s Centre provides safe shelter for all women regardless of age, ancestry, culture, place of origin or sexual orientation with or without children who are experiencing crisis in their lives due to family violence, homelessness, or conflict with the law.

Location: 1900 King Street East, P.O. Box 69036, Hamilton, ON L8K 6R4

Phone: 1(905)-664-1114

SACHA supports survivors of sexual assult while working to end violence in our community. Programs include 24/7 support line, counselling, outreach and education.

Location: 75 MacNab St. South, 3^rd Floor, Hamilton, ON

Phone: (905)525-4162

Women’s Centre of Hamilton offers individual counselling, employment counselling and peer support programming.

Location: 100 Main Street East, Suite 205. Hamilton, ON L8N 3W4

Phone: (905)522-0127

Free, anonymous and confidential telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse.

We provide crisis counselling, safety planning, emotional support, information and referrals accessible 24/7/365.

Phone: 1(866)863-0511

COAST (Crisis Outreach and Support Team) answers the crisis line 24-7.  We try to pick up every call, but occasionally all our lines are busy.  Please leave a brief message and we will call you back, usually within 10 minutes.

Phone: (905)972-8338

McMaster University is proud to offer the extended benefit of an Employee and Family Assistance Program (EFAP) with our partner, Telus Health.

Individuals can contact Telus Health through their website, app or by phone toll-free, 24 hours a day, 7 days a week to book appointments, or access any EFAP service.

• Toll Free: 1.833.366.4544
• Visit: Telus Health Virtual Platform
• Download: LifeWorks Mobile App

The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.

Phone and chat counselling is available in English and French. On request, phone counselling is also available in:

• Cree
• Ojibway
• Inuktitut